Across financial services, firms are embracing digital tools and technologies to remain competitive. Clients want – and increasingly demand – real-time insights, a tailored service, and the convenience of a digital-first approach. This shift in expectations is occurring alongside tighter regulatory scrutiny, meaning firms must maintain strict compliance while delivering high-quality advice.
For MWT Financial Solutions, meeting these challenges meant embracing technology.
“One of the biggest things that we were looking at was efficiency in our practice,” says Matt Tuson, Director and Senior Financial Planner. “With a lot of the previous software packages that I was utilising, it would take so long to get the outcome for the actual client.”
The Problem: Inefficiency and compliance challenges
MWT Financial Solutions faced inefficiencies with their existing software, which was time-consuming and complicated. These issues not only slowed down the delivery of advice but also made it difficult to maintain compliance effectively. Tuson noted, “With a lot of the previous software packages that I was utilising, it would take so long to get the outcome for the actual client.” Additionally, the growing need to meet regulatory standards was adding pressure to integrate compliance seamlessly into their workflows.
The Solution: Streamlining operations with Bravura’s AdviceOS
After exploring other technology on the market, Matt and team decided to adopt Bravura’s comprehensive financial planning platform, AdviceOS, as a strategic move to create ongoing efficiencies and better serve clients.
The software offers automated advice generation, a user-friendly interface, and advanced analytics and reporting. “It’s incredibly simple to use, very easy to understand,” Tuson explains. “Our support team can literally have no experience, no skill set in financial planning and be able to really pick up and utilise the CRM system that Bravura offers.”
The intuitive advisory process of AdviceOS, coupled with its ability to integrate easily with other software solutions, ensured that the team could quickly adopt the platform without extensive training. This ease of use allowed MWT to streamline operations and focus on delivering high-quality, compliant advice.
The Benefits: Enhanced client engagement and compliance management
By reducing the time spent on burdensome admin, Tuson and his team were freed up to focus on deepening MWT’s client relationships. The platform also supports a mobile-friendly, interactive front end, allowing for ongoing, dynamic interactions with clients.
“The key benefits that we’ve experienced with using AdviceOS system is just having more time to spend with clients,” says Tuson. “Our clients get the benefit of being able to have timely advice documents that are compliant and tailored to their situation.”
AdviceOS’s advanced analytics also enable MWT advisers to make faster, data-driven decisions, optimising financial plans for clients. The platform’s integration with third-party services, including Docusign and Apple integrations, adds to its value proposition by ensuring that clients have a seamless experience from start to finish.
Additionally, Bravura’s AdviceOS significantly improved compliance management at MWT. “All of our compliance data is in one tab,” Tuson highlights. “So we know exactly where we are at any given point with a particular client.” Centralising compliance management has significantly reduced the risk of errors and oversights, ensuring that MWT now meets regulatory standards with ease.
Solutions for the future of financial advisory
Knowing you can rely on software that delivers – MWT discovered the people behind the product matter, too. “Being a smaller practice, we find the Bravura offering and support staff incredibly helpful,” notes Tuson. “We’ve got a designated account manager. So if there are any issues, we can go directly to our account manager to be able to rectify any issues.”
Bravura’s commitment to providing real-time support and incorporating client feedback has allowed MWT to tailor AdviceOS to meet their specific needs, ensuring long-term success and growth. “AdviceOS from Bravura has made our job so much easier,” says Tuson. “The data is at our fingertips. We can create advice documents in a timely manner. And overall, the actual modelling software is incredibly efficient and easy to use.”
“AdviceOS from Bravura has made our job so much easier,”
MWT Financial Solutions’ experience shows the significant impact that the right technology partner can have. For advisory firms intent on shaping the future of their industry, Bravura’s AdviceOS is at the ready to support their ambitions with a robust, future-ready solution.
Ready to transform your financial advisory practice?
Contact us today to discover how Bravura’s AdviceOS can help you achieve greater efficiency, enhanced client engagement, streamlined compliance, and business growth.
